Privacy policy

1. data protection at a glance

General notes

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.

Data collection on our website

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator.

W. u. J. Derix GmbH & Co.
Dam 63 | 41372 Niederkrüchten
Phone: +49 (21 63) 89 88 – 0
Fax: +49 (21 63) 89 88 87
info@derix.de | www.derix.de

Poppensieker & Derix GmbH & Co. KG
Industriestraße 24 | 49492 Westerkappeln
Phone: +49 (54 56) 93 03 – 0
Fax: +49 (54 56) 93 03 30
info@derix.de | www.derix.de

How do we collect your data?

On the one hand, your data is collected by you providing it to us. This may be, for example, data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have a right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint with regard to this and other questions on the subject of data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You also have the right to request the restriction of the processing of your personal data in certain circumstances. For details, please refer to the privacy policy under “Right to restrict processing”.

Third-party analysis tools and tools

When visiting our website, your surfing behaviour can be statistically evaluated. This is done mainly with cookies and with so-called analysis programmes. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following privacy policy.

You can object to this analysis. We will inform you about the objection options in this privacy policy.

2 General information and mandatory data protection information

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of the data against access by third parties is not possible.

Note on the responsible body

The data controller for this website is:

W. u. J. Derix GmbH & Co.
Dam 63 | 41372 Niederkrüchten
Tel: +49 (21 63) 89 88 – 0
Fax: +49 (21 63) 89 88 87
www.derix.de

Poppensieker & Derix GmbH & Co. KG
Industriestraße 24 | 49492 Westerkappeln
Tel: +49 (54 56) 93 03 – 0
Fax: +49 (54 56) 93 03 30
www.derix.de

E-Mail: info@derix.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses or similar).

Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. All you need to do is send us an informal message by e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to the collection of data in specific cases and to direct marketing (Art. 21 GDPR)

If the data processing is based on Art. 6 para. 1 lit. e or f DSGVO, you have the right to object to the processing of your personal data at any time on grounds relating to your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims (objection under Art. 21(1) GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 (2) DSGVO).

Right of appeal to the competent supervisory authority

In the event of breaches of the GDPR, data subjects shall have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged breach. The right of appeal is without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, blocking, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for this purpose and for further questions on the subject of personal data.

Right to restrict processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the imprint. The right to restrict processing exists in the following cases:

  • If you dispute the accuracy of your personal data held by us, we will usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data has happened / is happening unlawfully, you can request the restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you need it to exercise, defend or enforce legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
  • If you wish to lodge an objection pursuant to Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may – apart from being stored – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

3. data collection on our website

Cookies

The internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 Para. 1 lit. f GDPR stored. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies to analyse your surfing behaviour) are stored, these are dealt with separately in this data protection declaration.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be recorded.

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your enquiry including all resulting personal data (name, enquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, insofar as your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and / or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of requests addressed to us.

The data you send us via contact requests will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Registration on this website

You can register on our website to use additional features on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will refuse the registration.

For important changes, for example in the scope of the offer or in the case of technically necessary changes, we use the e-mail address provided during registration to inform you in this way.

The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke any consent you have given at any time. All you need to do is send us an informal message by e-mail. The legality of the data processing already carried out remains unaffected by the revocation.

The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.

Processing data (customer and contract data)

We collect, process and use personal data only insofar as they are necessary for the establishment, content or amendment of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process and use personal data about the use of our Internet pages (usage data) only insofar as this is necessary to enable the user to use the service or to charge for it.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Handling applicant data

We offer you the opportunity to apply to us (e.g. via online application form, e-mail or by post). In the following, we inform you about the scope, purpose and use of your personal data collected as part of the application process. We assure you that your personal data will be collected, processed and used in accordance with applicable data protection law and all other statutory provisions and that your data will be treated in strict confidence. We will delete your data once the decision-making process has been completed.

4. analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

Google Tag Manager

Der Google Tag Manager ermöglicht es uns, sogenannte Website-Tags über eine Benutzeroberfläche zu verwalten und somit verschiedene Dienste in unser Online-Angebot zu integrieren (weitere Informationen hierzu finden Sie in unserer Datenschutzerklärung). Der Tag Manager selbst (der die Tags implementiert) erstellt daher keine Nutzerprofile oder speichert Cookies. Google erhält lediglich die IP-Adresse des Nutzers, die erforderlich ist, um den Google Tag Manager auszuführen. Dienstanbieter: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland; Mutterunternehmen: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; Rechtsgrundlage: Einwilligung (Art. 6 Abs. 1 S. 1 lit. a) DSGVO); Weitere Informationen zur Verarbeitung und den verarbeiteten Daten finden Sie unter: https://privacy.google.com/businesses/adsservices. Informationen zur Datenschutzerklärung von Google finden Sie hier: https://policies.google.com/privacy. Informationen zum Auftragsverarbeitungsvertrag finden Sie hier: https://business.safety.google/adsprocessorterms. Informationen zu den Standardvertragsklauseln zur Sicherung des Datenschutzniveaus bei Verarbeitung in Drittländern finden Sie hier: https://business.safety.google/adsprocessorterms.

Google-Signale

Wir nutzen Google-Signale. Wenn Sie unsere Website besuchen, erfasst Google Analytics u. a. Ihren Standort, Suchverlauf und YouTube-Verlauf sowie demografische Daten (Besucherdaten). Diese Daten können mit Hilfe von Google-Signal für personalisierte Werbung verwendet werden. Wenn Sie über ein Google-Konto verfügen, werden die Besucherdaten von Google-Signal mit Ihrem Google-Konto verknüpft und für personalisierte Werbebotschaften verwendet. Die Daten werden außerdem für die Erstellung anonymisierter Statistiken zum Nutzerverhalten unserer User verwendet.

IP anonymisation

We have activated the IP anonymisation function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

Sie können die Speicherung der Cookies durch eine entsprechende Einstellung Ihrer Browser-Software verhindern; wir weisen Sie jedoch darauf hin, dass Sie in diesem Fall gegebenen­falls nicht sämtliche Funktionen dieser Website vollum­fänglich werden nutzen können. Sie können darüber hinaus die Erfassung der durch den Cookie erzeugten und auf Ihre Nutzung der Website bezogenen Daten (inkl. Ihrer IP-Adresse) an Google sowie die Verar­beitung dieser Daten durch Google verhindern, indem Sie das unter dem folgenden Link verfügbare Browser-Plugin herunter­laden und installieren: https://tools.google.com/dlpage/gaoptout?hl=de.

Widerspruch gegen Daten­erfassung

Sie können die Erfassung Ihrer Daten durch Google Analytics verhindern, indem Sie auf folgenden Link klicken. Es wird ein Opt-Out-Cookie gesetzt, der die Erfassung Ihrer Daten bei zukünftigen Besuchen dieser Website verhindert: Google Analytics deaktivieren.

Mehr Informationen zum Umgang mit Nutzerdaten bei Google Analytics finden Sie in der Daten­schutz­erklärung von Google: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

The commissioning of the company Google Inc. takes place on the basis of the decision of the European Commission of 12.07.2016, according to which an adequate level of data protection exists in the USA in this case (adequacy decision pursuant to Art. 45 DS-GVO).

5. plugins and tools

YouTube with enhanced data protection

Unsere Website nutzt Plugins der Website YouTube. Betreiber der Seiten ist die YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

Wir nutzen YouTube im erweiterten Daten­schutz­modus. Dieser Modus bewirkt laut YouTube, dass YouTube keine Informationen über die Besucher auf dieser Website speichert, bevor diese sich das Video ansehen. Die Weiter­gabe von Daten an YouTube-Partner wird durch den erweiterten Daten­schutz­modus hingegen nicht zwingend aus­ge­schlos­sen. So stellt YouTube – unabhängig davon, ob Sie sich ein Video ansehen – eine Verbindung zum Google DoubleClick-Netzwerk her.

Sobald Sie ein YouTube-Video auf unserer Website starten, wird eine Verbindung zu den Servern von YouTube hergestellt. Dabei wird dem YouTube-Server mitgeteilt, welche unserer Seiten Sie besucht haben. Wenn Sie in Ihrem YouTube-Account eingeloggt sind, ermöglichen Sie YouTube, Ihr Surf­verhalten direkt Ihrem persönlichen Profil zuzuordnen. Dies können Sie verhindern, indem Sie sich aus Ihrem YouTube-Account ausloggen.

Des Weiteren kann YouTube nach Starten eines Videos verschiedene Cookies auf Ihrem Endgerät speichern. Mit Hilfe dieser Cookies kann YouTube Informationen über Besucher unserer Website erhalten. Diese Informationen werden u. a. verwendet, um Video­statistiken zu erfassen, die Anwender­freundlich­keit zu verbessern und Betrugs­versuchen vorzubeugen. Die Cookies verbleiben auf Ihrem Endgerät, bis Sie sie löschen.

Gegebenenfalls können nach dem Start eines YouTube-Videos weitere Daten­ver­ar­beitungs­vorgänge ausgelöst werden, auf die wir keinen Einfluss haben.

Die Nutzung von YouTube erfolgt im Interesse einer ansprechenden Darstellung unserer Online-Angebote. Dies stellt ein berechtigtes Interesse im Sinne von Art. 6 Abs. 1 lit. f DSGVO dar.

Weitere Informationen über Datenschutz bei YouTube finden Sie in deren Datenschutzerklärung unter: https://policies.google.com/privacy?hl=de.

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally. A connection to Google servers does not take place.

6. registration on our website

The website visitor has the possibility to register on the website of the controller by providing personal data and to subscribe to the newsletter at the same time. Our service package includes both full access to the exclusive content of the portal and registration for the corresponding newsletter. By registering, you agree to be contacted by email for promotional purposes. If you no longer wish to receive our newsletter at all, please unsubscribe the first time you receive it or inform us personally by sending an e-mail to info@derix.de. However, you can unsubscribe from our newsletter at any time. Despite deregistration, all our expert knowledge will still be available to you on the website. Which personal data is transmitted to the responsible body results from the respective input mask used during registration. The personal data entered by the data subject is collected and stored exclusively for the internal use of the controller and for its own purposes within the Leadz system. The controller may request the transfer to one or more processors who also use personal data for an internal purpose attributable to the controller.

When registering on the website of the controller and subscribing to the newsletter at the same time, the IP address assigned by the internet service provider (ISP) and used by the data subject, the date and time of registration are also stored. This data is stored against the background that only in this way can the misuse of our services be prevented and, if necessary, the investigation of crimes committed be made possible. In this respect, the storage of this data is necessary to secure the controller. This data will not be passed on to third parties unless there is a legal obligation to pass on the data or the passing on serves the purpose of law enforcement.

The registration of the data subject with the voluntary provision of personal data is intended to enable the controller to offer the data subject content or services which, by their nature, can only be offered to registered users. Registered persons are free to change the personal data provided during registration at any time or to have it completely deleted from the holder’s database.

The data controller shall provide any data subject, upon request and at any time, with information on what personal data is stored about the data subject. In addition, the controller shall rectify or erase personal data upon request or indication by the data subject, unless there is a legal obligation to retain the data. The entire staff of the controller shall be available as contact persons for the data subject in this respect.

7. data protection provisions for the use of Leadz

Who collects the data?

The data is collected by NTConsult Software & Service GmbH and Thorben Roth Design using the Leadz® software.

What data is collected?

Leadz® Software collects users’ surname, first name, email, address data, IP address and traffic on connected websites, i.e. buttons they click, documents they download and forms they submit.

Will the data be passed on to third parties?

All data passed on to third parties is anonymised and external users do not have access to the software.

How is the information used?

The information is used to provide the best experience for customers visiting websites, to show them content that may interest them and to target them with offers specifically tailored to their needs.

How long will the data be stored?

Data in the Leadz® software is only stored as long as the subject has an account in the system.

What rights does the data subject have?

The data subject has the right to export all their data from the system, as well as the right to be forgotten, which they can submit, and all their data will be removed from the Leadz® software.

How can the data subject lodge a complaint?

By contacting either NTConsult Software & Service GmbH or Thorben Roth Design.

How is the data stored?

The data is stored in an encrypted database located in a secure facility. The data of the test subjects may also be visible in the server logs, which are deleted after 90 days. Only authorised personnel have access to the data stored in the Leadz® software.

How can I deregister or re-register?

The data subject has the possibility to object to and exclude the collection of data generated by the Leadz® software and related to the use of this website, as well as to the processing of such data by Leadz®. To do this, all you need to do is click on the opt-out link below. Please note that our web service is no longer available to the full extent.

Leadz® Opt-out
If you would like to subscribe again, please click on the opt-in link below.
Leadz® Opt-in

8. Data protection provisions for the use of chatbots

Who processes your data?

DERIX uses ‘DocuChat’ for its chatbot, an EU-based solution from Apolytus OÜ, based in Estonia, which ensures data protection and compliance with the General Data Protection Regulation (GDPR). DocuChat has end-to-end EU compliance: from the company’s legal structure to its technical infrastructure, every aspect of DocuChat is designed to meet EU data protection standards.

What data is processed?

DocuChat does not collect names, e-mail addresses, IP addresses or similar personal data. However, as the chat logs and session content (messages sent by the user and chatbot) are stored, personal data provided by a user in the chat would be stored on the DocuChat servers in Frankfurt.

Why is data processed?

Data is processed to improve the function of the chatbot, to carry out analyses, to diagnose and resolve problems and to maintain the tool.

What is the legal basis for processing the data?

The legal basis for the processing of the data is provided by the users through their consent to the use of cookies.

How long is the data stored?

The anonymous data logs of users remain stored for as long as DERIX is a paying customer of Apolytus OÜ. After that, they are deleted within 6 months.

To which third parties will the data be shared?

The data is passed on to the Estonian company Apolytus OÜ, based in Estonia, which guarantees data protection and compliance with the General Data Protection Regulation (GDPR). DocuChat is fully EU-compliant.

What rights do you have in relation to your data?

If you have entered personal data in the chatbot and wish to have it deleted, this is possible at any time upon request. In this case, please contact info@derix.de